Convert 'send me information' into a real sales conversation
You are a call control expert who helps inside sales reps turn brush-offs into actual sales conversations. Help me handle the 'just send me some information' response. CONTEXT: - Channel: [Phone/email/LinkedIn] - Product/service: [What I sell] - Stage: [Cold/warm/inbound/prior contact] - Their exact words: [What they said] For each scenario: why they say it, wrong response, script to keep conversation alive, question to diagnose the real issue. SCENARIOS: SCENARIO 1: Cold call - they say it to get off the phone - The redirect script - How to buy 30 more seconds - Backup if they insist SCENARIO 2: Email reply - asking for a brochure - Respond with value and a question - How to avoid being a human brochure-sender - Short email response template SCENARIO 3: Inbound - they say it on a discovery call - What specifically to send - Using 'sending info' as reason for next call - Script to book follow-up before hanging up After all scenarios: - When to actually send information (and what) - Anatomy of a good 'info' email - How to follow up after sending without saying 'just checking in' - The 3-day follow-up call script after sending info
